Leverage Cyph technology in your product:
WebSign
SIGN IN / REGISTER
GitHub

Troubleshooting WebSign

Chrome

  1. Clear your cache (Ctrl/⌘ + Shift + Del)


Firefox

  1. Go to about:config and accept the warning
    Firefox about:config warning
  2. Set security.cert_pinning.enforcement_level to 0
  3. Go to about:debugging#workers
  4. Click “unregister” next to https://cyph.ws/serviceworker.js
  5. Go to https://cyph.ws
  6. Go back to about:config and set security.cert_pinning.enforcement_level back to 1

Why was I sent here?

There are a few different error conditions that might have caused you to be sent here by either a Cyph team member or a warning message within Cyph:

  • Your instance of WebSign might have been deleted (either by you or by an issue with your browser), without our Trust On First Use enforcement mechanism being reset, causing a big scary TLS pinning error screen.
  • You might be running a slightly outdated version of WebSign that was impacted by a recent web standard specification change, which doesn’t harm your privacy/security but does impair the functionality of the application. The Trust On First Use mechanism that makes WebSign a viable security measure also blocks us from updating an existing instance without your intervention.
Menu